Refund Policy

Last updated: September 1, 2026

14-day window

You can request a refund within 14 days of purchase. Refund requests are reviewed manually — they are not automatic.

How to request a refund

• Email support@try360kit.com from the same email address you used to purchase.
• Include your receipt (from Stripe) and a short note on why — for example, the files didn't open, or the content didn't match what was described on this page.

We reply within about 2 business days. Approved refunds are sent to your original payment method and typically arrive within 5–10 business days, depending on your bank.

What's not covered

• Requests made after the 14-day window.
• "I changed my mind" requests made after you've already downloaded and used the files.
• Suspected abuse — repeated purchases and refund requests, or the same payment method used across multiple refunded orders. We reserve the right to decline these.

After a refund is approved

Once a refund is confirmed, your license to 360Kit ends. You may not continue to use, keep, or distribute the files.

Contact

Questions: support@try360kit.com